I purchased four Philips XC8054/01 models from Amazon after confirming twice with customer service that they were indeed XC8054 and that the headers shown in the pictures would be included. I felt the need to ask because the product title and pictures matched Philips XC8054, but the style section below referred to XC8053, which seemed inconsistent. Today, the products arrived, and all four are XC8053 models. I paid nearly ₺60,000, and now I want to know who will cover my loss. After noticing the mistake, I contacted customer service, and they responded by saying I could return the items if I wished, assuring me there is no problem with Amazon. I am requesting compensation for my damages.
On November 1, 2024, I purchased a Philips iron from Amazon for ₺4399. The product was listed under the Prime Opportunity category, which promised a refund of the price difference if the product's price dropped in November. On November 16, the price dropped to ₺4139, so I contacted customer service ...
Even though I immediately canceled the product I bought from Amazon, Amazon Germany did not confirm the cancellation many times. Since the payment for the product has not been accounted for yet, they can refund the money within the day, but they do not do this. The delivery of the product will take ...
I ordered a Philips i9000 Ultra Prestige shaver from Amazon on July 23, and it came the next day. But there was a toy in the box instead of the shaver, and the real product was missing. I sent the item back right away, on the same day. I called Amazon customer service several times and was told that...
Dear Amazon Turkey Customer Service, I recently placed an order for a pair of CRESSI fins, as the product title included the term “paletleri” (which is plural in Turkish), and the images clearly showed a pair of fins. There was no clear indication on the product page regarding the unit or quantity o...
I am extremely dissatisfied with Amazon. On February 11, unfortunately, my Philips fully automatic EP5443/70 coffee machine arrived damaged. The coffee machine, which arrived 1 day after the order, was taken from home after 2 or 3 days, and the 2nd machine was delivered on February 21. Since the 2nd...
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