Amazon Sent Me Philips XC8053 Instead of XC8054 Despite Confirmation

Amazon Sent Me Philips XC8053 Instead of XC8054 Despite Confirmation
January 8, 2025 1:42 PM33

I purchased four Philips XC8054/01 models from Amazon after confirming twice with customer service that they were indeed XC8054 and that the headers shown in the pictures would be included. I felt the need to ask because the product title and pictures matched Philips XC8054, but the style section below referred to XC8053, which seemed inconsistent. Today, the products arrived, and all four are XC8053 models. I paid nearly ₺60,000, and now I want to know who will cover my loss. After noticing the mistake, I contacted customer service, and they responded by saying I could return the items if I wished, assuring me there is no problem with Amazon. I am requesting compensation for my damages.

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