On March 3, 2024, I bought a 'Brandit M65 Giant Men's Jacket' from the seller Welkit on amazon.com.tr for 4,152₺. On March 20, 2024, when the package was delivered, the courier surprised me with an extra 800₺ customs fee. I declined to make the payment, explaining that I had already paid in full. After reaching out to Amazon customer service, I was informed that the seller is responsible for the customs fee and should not ask the buyer to pay for it. Nevertheless, Amazon stated that they were unable to cover the fee. I made it clear that I had already paid for the product in full through Amazon and requested that they address the issue. However, they declined to accept any responsibility. There appears to be a concerning issue with certain sellers on Amazon's platform who are trying to mislead consumers, and it seems that Amazon.com.tr is not taking any action to address this. Regardless of their poor treatment of buyers, Welkit persists in selling products on Amazon. Important Notice: Unethical Practices on Amazon.com.tr!
On May 12, 2024, I purchased a Wilson Prostaff 103 tennis racket from Amazon.com.tr. The product was shipped by amazongermany, their affiliate in Germany, and arrived in Istanbul. However, the courier company discovered that the racket was broken and sent it back before delivering it to me. For this...
On 01.08.2024, I purchased a Columbia jacket worth ₺8,090.48 with order number 406-0841556-6801169. However, when I found the exact same jacket for ₺4,169.53, I immediately placed a new order for it on 09.08.2024. Although I wanted to cancel my first order, I couldn’t because it had already been shi...
I purchased a textile product from Amazon Turkey on December 9, 2023, for 4968.74₺ with Amazon Germany as the seller. The product was shipped 4-5 days later, with an estimated delivery date of December 26, 2023. However, just six days after my purchase (with 10 days left for delivery), the same item...
I bought a pair of summer motorcycle gloves from Amazon Turkey for ₺845. Since Amazon handles customs and shipping for the products it sells, and this item was listed with free shipping, I wasn’t expecting to pay anything extra. However, the product that arrived looks nothing like the one shown in t...
On March 6, 2024, I made a purchase of 3 items from Amazon.com.tr, with a promised delivery date of March 8, 2024. However, despite multiple contacts with Amazon customer representatives claiming various excuses such as "on the way," "arrived," or "out for delivery," I was ultimately told that the i...
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