My iPhone order on Amazon.com.tr was cancelled by the company, the service provided made me unhappy and my user account was blocked for shopping. As a reason, the answer "we cannot accept it because it exceeds the basic need limit of a household" was sent. When I placed the first order, there was a problem with my Visa card at the checkout. Therefore, when the order did not materialize, I had to re-order for the 2nd time. The system perceived me as a "seller", I called customer service and reported the situation, but my objection was not accepted. In order to shop, I need to get approval from the company in a ridiculous way. You cannot block my user account unfairly, it is against Consumer Rights and KVK law. I reserve all my legal rights.
amazon.com.tr restricted my account with baseless slanders. The reason is that I exceeded the average need limit of a house and also claimed that I am a seller. My 6-month shopping average is at the level of 2000TL and I have bought 3 of a product at most, but I have not bought the same product agai...
Amazon Turkey is deceiving people. I bought the iPhone 16 mobile phone on the Amazon Turkey website. My order was canceled 1 day later due to security reasons. It was not clear whether my credit card belonged to me or not. The amount was too high. For these reasons, they canceled my order. How can a...
I regularly shop on Amazon.com.tr and recently purchased 4-5 books. Two of them were supposed to arrive from abroad. According to the emails I received, the sellers canceled those orders. Later, Amazon.com.tr also canceled the other books I ordered and informed me that my account had been closed. Th...
Hello, I'm Barış, and I'd like to share my frustrating experience with a product I purchased on Amazon.tr. I bought an air fryer, but it broke down shortly after I received it. I followed the proper procedure by returning the defective product to their warehouse for an exchange or refund. However, i...
I returned an item I bought from Amazon.com.tr, and while the return was accepted, I haven't received my refund. Despite informing customer service fi...
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