I bought two headphones from Amazon.com Turkey in 2023, and unfortunately, both of them turned out to be defective. I started the return process, and Amazon confirmed that they have processed the refund for one of the headphones. Unfortunately, even after I updated my bank card information on Amazon, the refund was still issued to my old card. After reaching out to my bank, they assured me that there was no refund issued to my previous card. Could you please investigate this issue? Thanks a lot.
I would like to bring to your attention that, despite the approval of my return request for the purchase I made on November 14, 2023, with Order No: 405-4288505-505****, the promised refund within 7-10 days has not been processed. In my conversations with customer service, I was informed that the re...
In order to return a headset I bought from Amazon Turkey, I shipped the product on the 3rd of November, Amazon arrived in Turkey on the 6th, and it seems that my return was approved in the system on the 8th. However, despite this, I see that "a problem has occurred" and the refund amount is not refl...
I purchased Baseus wireless earphones from Amazon.com.tr on September 7, 2022. I initiated a return process because I was not satisfied with the product's performance, but even after waiting for 4 months, they did not refund the product. I realized that it was not going to happen (meanwhile, the pri...
On May 6, 2023, I used my Amazon Turkey account to buy a pair of sports shoes. Due to the fact that it came from another country, the estimated delivery time was 9–12 days. After 8 days, I went to my Amazon account and saw a message on the Orders page that said, "You haven't placed any orders in the...
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