Amazon emailed me with a 40 TL voucher if I agreed to receive electronic communications. I accepted the offer, and on March 19th, I received notification that the voucher had been applied to my account. However, as of today, the 9th day after the voucher was credited, I am unable to use it. I've contacted 4-5 customer service representatives, but the only response I've received is that the issue will be escalated to a higher authority. Why did Amazon waste my time by making the offer in the first place if they weren't going to give me the voucher? They also offered me a voucher for 31.21 TL, which is still pending. Despite the fact that they credited a total of 71.21 TL in vouchers, I was unable to use any of them. The customer service representatives agree with me, but they are unable to assist. Amazon has created an absurd situation. Thank you for the "supposed" voucher; however, I would appreciate it if Amazon could actually follow through on their promise.
I am unable to cancel an item I purchased from Amazon. I purchased the item and wanted to cancel it one day later. When I clicked on cancel, it said "Cancelling item". Five days later, it still said "Cancelling item". Then, I contacted customer service on Monday. The person I spoke to said that he/s...
I'm absolutely stunned by Amazon Turkey. They canceled my purchase due to a bank-related issue and confiscated a 50 TL voucher I used for that purchase. I couldn't believe it! The mighty Amazon just seized my 50 TL voucher. I reached out to Amazon via email and phone to have it reinstated, but they ...
At 13:14 on June 16, 2023, I made a purchase on amazon.com.tr. A 400 TL discount coupon was found, and my purchase was approved. The order confirmation number is 406-3633872-3105109, but after 10 minutes I got an email saying that the order was canceled. When I talked to customer service, they told ...
I returned an item I bought from Amazon.com.tr, and while the return was accepted, I haven't received my refund. Despite informing customer service fi...
Amazon has not refunded my money for a month. I have called them several times, and each time they assure me that they will do it. They have been keeping me waiting by saying it will happen today, it will happen tomorrow. I'm talking about a product worth 90,000 ₺ here. My credit card installment ha...
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