In the November sales, I came across an amazing offer on a size 38.5 of the Skechers D'lux Pro-Menasha Women's Black Outdoor from the seller Skechers Turkey on Amazon.com. I purchased this size as a present for my brother and completed the transaction smoothly. I even mentioned that I had bought the product and shared the link with him. The following day, I checked the shipment status in the "My Orders" section and discovered that the seller had canceled the product without any prior notification. I can't find any order or reference number, and while the cancellation information is present, I'm unable to access the details. I didn't get any email, SMS, or notification in the app. Today, when I reached out to Amazon customer service, they informed me that they weren't the seller and that they couldn't assist with cancellations or help me with my issue. I have not been provided with a satisfactory explanation or solution from the seller or Amazon throughout this process. I purchased this item for my brother at a great discount as a gift, and I made sure to explain that to him. At the moment, this product is available for almost three times the cost on other sites. I expect the product to be sent to me at the discounted price I originally paid. If I decide to return the product, I would end up paying three times what I originally spent, resulting in a considerable financial setback. I expect a prompt resolution to this issue along with a detailed explanation.
for my wife's birthday, ı opted for Skechers 11931 sneakers, despite choosing expedited shipping, the product hasn't been shipped in 16 days, let alone on time for her birthday. Every request I've made has been assured that it will be shipped on time. Amazon's latest response—claiming the product is...
My orders on Amazon keep getting canceled due to "suspicious activity," even though I’ve explained multiple times that the issue isn’t on my end but a system error. Initially, I tried to purchase a product for ₺33,000, but the system failed. When I tried again at ₺35,600, the same issue occurred. Af...
Dear Amazon, I am a long-time customer of Amazon, placing orders both with Amazon.com.tr and through the international Amazon platform. However, I am writing to express my extreme disappointment with a recent negative experience I have had with a refund that has been delayed for over 1.5 months. Ord...
I purchased a dinner set from an Amazon seller on amazon.com.tr on November 29, 2023, for ₺6967. While awaiting the delivery of the dinner set, I discovered its cancellation on December 04, 2023. There was no call or notification regarding the cancellation, and there was only information indicating ...
I am unable to cancel an item I purchased from Amazon. I purchased the item and wanted to cancel it one day later. When I clicked on cancel, it said "Cancelling item". Five days later, it still said "Cancelling item". Then, I contacted customer service on Monday. The person I spoke to said that he/s...
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