Amazon Delivery Attempted but No One Came – Refrigerator Not Delivered

I ordered a double‑door refrigerator on Amazon on 30 July, paying £204, and the delivery date shown for my address in Wolverhampton in the name of Mary Boateng was 1 August. On the tracking page the delivery status appears as “attempted” and it says that they came to my address but could not find me. However, I was at home and no one rang my bell, called my phone, or left any note or card, and I do not know which delivery company is handling this order. I have tried to reach Amazon customer service but I have not been able to connect and get any support about this issue. I request that my refrigerator be delivered to my correct address as soon as possible or, if they are unable to deliver it, that my payment of £204 be fully refunded without any deduction.