I am a pensioner and I have been seeing monthly charges of £9.99 from Amazon on my Mastercard ending 7233, even though I do not have an Amazon account and do not know what these payments are for. When I check my statements, I can see that these charges have been taken at least since December last year, roughly seven times so far, and this amount is a significant burden on my limited income. I have tried to contact Amazon about this, but the phone number I found does not work and I have not been able to find a valid email address, so I have not received any explanation or support. I still do not know which service or subscription these payments are related to, and I have never knowingly signed up for any paid Amazon service. I request that any subscription or service linked to my card be immediately cancelled, that no further money be taken from my Mastercard ending 7233, and that all monthly payments of £9.99 taken without my consent be fully refunded. I also ask for written confirmation explaining what these charges were for and confirming that the issue has been resolved.
I am writing regarding my Amazon Prime membership, which was cancelled around December 12, 2025, yet I have been charged $14.99 per month for the last three months, totaling $44.97. These charges appeared even though the Prime account was already cancelled and I was no longer using the service. The ...
I have had an Amazon Prime membership for years. I also have a credit card registered through this account. When I checked the card transactions, Prime membership fees were charged many times without my knowledge, both in TL and pounds/sterling. It is not possible to reach Amazon Prime customer serv...
I am an Amazon customer and I have been trying to cancel my Amazon Prime membership today, but I am unable to do so. Despite my attempts, I cannot complete the cancellation process and the service continues as if it is still active. Recently, I have noticed that I am being charged for Amazon Prime a...
I am writing regarding an Amazon Prime free shipping membership fee that I was charged even though I am not a member and did not knowingly subscribe to this service. Approximately two weeks ago, an amount of $11.29 was taken from my PC credit card for an Amazon Prime fee. After noticing this, I cont...
I cancelled my Amazon Prime membership on 16 December 2025, but Amazon has continued to take money from my debit card without my consent. Starting from January 2026, I have been charged $7.41 in January, February, March, and April, even though I had already cancelled the service and expected the mem...
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