I ordered two Android car screens from Aliexpress, but when I tracked the shipment through PTT, I discovered they had been delivered to a different city and under a different name. I opened a dispute, but their response was absurd—they want me to return the items I never received to process a refund. How am I supposed to return products that were never delivered to me?
I’ve shopped with Aliexpress multiple times without issues, but this experience has made me question their reliability. It’s frustrating to be left without a solution for their mistake. I expect Aliexpress to resolve this immediately, refund my money, and improve their shipping and customer service processes to prevent such problems in the future.
I placed an order on Aliexpress, but it was marked as delivered even though I never received it. I contacted the seller, and their response was unhelpful. When I followed up with PTT, they also claimed it was delivered, but the name, surname, and address listed were completely different from mine. ...
I ordered a product from AliExpress, but it was sent to someone else—neither my name nor my address was on the delivery. Despite paying for the item, it was delivered to a different recipient. When I contacted PTT, they told me to resolve the issue with the seller. I reached out to the seller multi...
I placed an order on AliExpress using my correct address, yet my package was sent to another city, Mersin, and to a different recipient. The order details clearly show my name, address, and phone number, but PTT claims the recipient is someone else entirely. I contacted the seller, but they have no...
I'm rather annoyed! According to my AliExpress order status, "delivery," yet PTT Cargo tells me the tracking number is wrong when I check with them. The package never showed up; I have no idea where it might have come from. All AliExpress says when I get help is "We shipped it, contact your local c...
I ordered a product from Aliexpress, but it never arrived. Despite this, the system shows the item as delivered, which is completely false. I can’t track the package, and I have no idea which shipping company is handling it or where it might be. Reaching customer service has been nearly impossible, ...
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