If TCL cannot stand behind a children's smartwatch, it is hard to trust the company to support products such as phones, ...tablets, or televisions. I have also found KVK Authorized Service to be extremely unresponsive and unhelpful throughout this process. I have owned a TCL Alcatel MT43XA smartwatch
The power button on my child's Alcatel MT40X Movetime Family Watch 4G broke, so we couldn’t turn it on. Without our know...ledge, the watch started sending countless SOS calls to the listed contacts, sending five SOS calls per second to a single number. Thousands of SOS calls and SMS messages were sent
I purchased an Alcatel phone, but upon receiving it, I found the phone to b...e very slow with poor screen quality. I promptly returned it, requesting a
I am very frustrated with Alcatel over the unresolved repair of my tablet. It has been well past the legal timeframe, ye...t there’s still no solution. Each time I reach out, I am told they’re “waiting on a part,” but no one ever follows up to keep me informed. Not only am I left without a functioning
I’ve been trying to reset my Alcatel Move Time watch by contacting customer service, but despite waiting on the phone fo...r over 30 minutes, no one answers. Initially, the estimated wait time was stated as 2 minutes, which quickly increased to 5 minutes, and yet after more than 10 minutes on hold, I s
I own an Alcatel 2020 button phone, and the buttons have started to malfunction, making it difficult to use. I reached o...ut to customer service, but no one answers the phone. When I contacted Bilkom Bilişim for assistance, I was told they couldn’t reach the support number either and there was nothing
