5
Resolved
Disparity in Support Services at Alba Brokers
January 10, 2024 1:01 PM31
Haydar's Thank You Message
“Thank you. The company resolved the issue. I thank my friends.”
As a fellow investor at Alba Brokers, my friend in the UK and I teamed up to share our investment journey. However, even though he gets round-the-clock support from his investment advisor, I can only get help during regular business hours. Having access to 24/7 support is extremely important to me, just like it is for any other member. Even after reaching out to customer support, they still haven't given me a solution. As a dedicated investor who values fairness, I kindly request that Alba Brokers address this inconsistency promptly and provide equitable support to all clients.
Haydar
January 14, 2024 12:01 PM
Thank you. The company resolved the issue. I thank my friends.
