I am a customer of Akbank. On March 7, 2025, a credit card membership fee of ₺1,016.00 was charged to my Akbank Axess Gold Mc credit card ending in ****4423. I request the cancellation of this annual membership fee of ₺1,016.00 in accordance with the legal provisions below, without any additional conditions. According to the Consumer Law Article 31, Paragraph 3, dated May 28, 2014, card-issuing institutions are required to offer a credit card type to consumers without charging an annual membership fee or similar costs. Under Article 6 of the Law on Consumer Protection No. 4077, amended by Law No. 4822, the membership fee charged by your bank is considered an unfair term, as it does not correspond to any service provided and was included in the pre-prepared standard contract without negotiation. Additionally, the 13th Civil Chamber's final decision (Case No. 2011/4736, Decision No. 2011/11579) and the General Assembly of Civil Chambers' Decision (HGK 2010/1-93-88) confirm that annual card fees and retroactively charged fees must be refunded. I request the necessary action to refund the membership fees charged. If necessary, I declare that I will pursue legal action and cancel my credit card.
An annual membership fee/card fee of ₺1,149.50 was charged to my Akbank Axess Platinum MasterCard ending in 2934 on 24.03.2025. I request the cancellation of this fee in accordance with the legal provisions stated below and without any additional conditions. According to the Consumer Protection Law,...
I request the cancellation and refund of the ₺1,149.50 membership fee charged to my Akbank Axess Credit Card ending in 1777 on 01.03.2025, in accordance with the relevant legal provisions and without any additional conditions. According to Article 31, Paragraph 3 of the Consumer Law dated May 28, 20...
I request the cancellation and refund of the ₺1,016.00 membership fee charged to my Axess Gold credit card ending in 2482 on 02.03.2025, in accordance with the legal provisions stated below and without being subject to any additional conditions. According to Article 31, Paragraph 3 of the Consumer L...
An annual membership fee of ₺1296 was charged to the statement of my Axess Business credit card ending in **** 0529, issued by Akbank, on 13.03.2025. I am requesting a full refund of this amount. Despite contacting customer service, I have not received any resolution. I demand the cancellation of th...
I request the cancellation and refund of the ₺704 membership fee charged on November 8, 2024, to my Akbank Gold MC card ending in 7543, based on the legal provisions below and without any additional conditions. According to Article 31, Paragraph 3 of the Consumer Law of May 28, 2014, card-issuing in...
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