I request the cancellation and refund of the ₺704 membership fee charged on November 8, 2024, to my Akbank Gold MC card ending in 7543, based on the legal provisions below and without any additional conditions. According to Article 31, Paragraph 3 of the Consumer Law of May 28, 2014, card-issuing institutions must offer a type of credit card to consumers that does not charge an annual membership fee or similar charges. Under Article 6 of the Law on the Protection of the Consumer No. 4077, as amended by Law No. 4822, titled "unfair terms in contracts," the membership fee charged by your bank is deemed an unfair term, as it does not correspond to any service, is pre-determined, and could not be negotiated, especially as it is included in the standard contract. Based on the final decision by the 13th Civil Chamber, 2011/4736 E., 2011/11579 K., and the ruling HGK 2010/1-93-88, there is a definitive provision for the reimbursement of retroactively deducted card fees. Therefore, I request the cancellation and refund of the ₺704 membership fee, along with any applicable interest. Otherwise, I will file complaints with relevant authorities, such as the Banks Association and the Consumer Arbitration Committee. Additionally, I would like to state that I will cancel my card if this issue is not resolved. I respectfully request that this matter be resolved.
I am a customer of Akbank. On March 7, 2025, a credit card membership fee of ₺1,016.00 was charged to my Akbank Axess Gold Mc credit card ending in ****4423. I request the cancellation of this annual membership fee of ₺1,016.00 in accordance with the legal provisions below, without any additional co...
On January 19, 2024, an unauthorized membership fee of ₺796.50 was charged to my Akbank credit card ending in 8861 without my knowledge or consent. I demand the refund of this amount and the cancellation of the fee based on the legal provisions outlined below, without any additional conditions. Acco...
On June 14, 2024, a membership fee of ₺796.50 was charged to my Akbank credit card ending in 8745. I request the cancellation of this fee as per the following legal provisions without any additional conditions: "Consumer Law, May 28, 2014, Article 31, Clause 3: Card-issuing organizations are requir...
On February 14, 2025, ₺630 was withdrawn from my Akbank Classic MCD credit card ending in 9348. In accordance with legal provisions, I request a full refund without any conditions. Additionally, under Article 31, Paragraph 3 of the Consumer Protection Law No. 6502, dated May 28, 2014, credit card is...
I request the cancellation and refund of the ₺1,016.00 membership fee charged to my Axess Gold credit card ending in 2482 on 02.03.2025, in accordance with the legal provisions stated below and without being subject to any additional conditions. According to Article 31, Paragraph 3 of the Consumer L...
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