I accidentally purchased a ticket through Ajet by selecting the incorrect date. As soon as I purchased the ticket, I called customer support to cancel it. And the answer I received was that all of the money could not be repaid. It can be reimbursed by eliminating around 20-25%. What type of odd practice is this? I want that all of my money be reimbursed. In the next round, I want to apply to the Consumer Arbitration Board.
I wanted to cancel a flight ticket I purchased from the Jet company through Obilet for certain reasons. However, when I tried to cancel it, I saw that the refund amount was displayed as ₺0, with the entire ticket price deducted as a penalty. When I called Ajet customer service, the representative sp...
Hello, the ticket I purchased from Ajet on January 16, 2025, was canceled and refunded without my knowledge. I contacted the call center regarding this issue, but they were of no help. I was told to fill out a feedback form through the website. The response I received to the feedback form was as fol...
I bought 4 plane tickets using the AJet app and canceled them within a day. I paid a total of ₺12,491.62 for the tickets, but I only got back ₺4,251.02. This situation seems really unfair to me. There's just no good reason for not getting a full refund for tickets that were canceled on such short no...
On January 4, 2025, I bought a flight ticket using the Obilet app for an Ajet flight set for January 7, 2025, from Istanbul Airport to Erzincan Airport. So, on January 6, 2025, I made the choice to cancel my ticket. I reached out to customer service and found out that because the flight date was com...
I bought a round-trip ticket from Ankara to Elazığ for May 2, 2025, with the return scheduled for May 11, 2025, via Obilet. I had to cancel my ticket because of unexpected issues. Unfortunately, from the ₺3114 I paid, I only received a refund of ₺153. I reached out to Obilet, and they got back to me...
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