On October 9, 2025, I bought a ticket with Ajet to fly from Gaziantep Airport to Ankara. I had completed all the necessary preparations to travel with my pet cat — her carrier met airline standards, and all her vaccinations had been done by a veterinarian. However, at the airport, Ajet staff refused to let my cat on the plane, claiming that her vaccinations were not recorded in her pet passport. Despite presenting all documents and explaining the situation, they offered no help. Even though all vaccinations were completed, they showed no understanding or flexibility simply because they weren’t written in the passport. Feeling completely helpless, I was forced to leave my frightened and stressed cat at Gaziantep Airport so my ticket wouldn’t go to waste. Having to abandon my pet with my own hands was an unbearable experience. Due to Ajet’s insensitive, rigid, and unhelpful attitude, I suffered emotional distress and my pet was mistreated. I request that the matter be investigated to prevent such incidents from happening again.
I had a scheduled flight with Ajet on 05.12.2025 at 07:10 from Istanbul Sabiha Gökçen Airport to Diyarbakır, with reservation number 3YZC35. I was waiting at the gate number stated on my ticket from 04:00 onwards. However, since the gate number was changed without any notification to me, I was not a...
On 1 October 2024, Ajet canceled our Bergamo–Istanbul flight, leaving us stranded at the airport. We were only able to return the following day, incurring unexpected expenses for accommodation and food. For the past 87 days, we have been trying to get compensation for our expenses from Ajet, but to ...
I would like to share the grievance we experienced on our Ajet flight from Ankara to Dalaman (PNR Code: 36daqt, Seats: 10A–10B) on October 13, 2025. We arrived at the airport on time and presented all required documents. However, the airline staff stated that we would not be allowed to board because...
On December 27, 2024, I flew with Ajet from Ankara to Şanlıurfa. Upon arrival at Şanlıurfa GAP Airport, I discovered that my luggage was damaged. When I reported this to the Damaged-Baggage section, a report with the number GNYVF10917 was issued. However, I was informed that they couldn't provide a ...
On February 22, 2025, during my Van-Istanbul flight with Ajet Airlines, the luggage of all passengers on board, including those carrying essential medication, did not arrive in Istanbul. Although the airline staff assured us that our bags would be delivered the next day, I have still not received mi...
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