Dear Sir/Madam, On July 25, 2025, I traveled from Konya to Moscow Vnukovo Airport via Istanbul Sabiha Gökçen Airport to attend my client’s wedding. Upon arrival in Moscow for this two-day trip, I realized that my baggage was missing. I filed a lost baggage report under reference number VKOVF10459. A Jet continues to state that my baggage is still under investigation and being searched for. However, my client personally went to Vnukovo Airport, found my luggage by their own efforts, and shared a photo of it with me. We then provided my contact information to the airport staff and clearly stated that the luggage should be sent to Konya. Despite this, you have not contacted the airport at all, and I have been suffering this ongoing inconvenience for days now. What could have been resolved with simple coordination has turned into a prolonged ordeal due to your lack of responsibility and attention. My luggage contained my personal belongings, gifts for my client, personal care products, and shoes. Because of your failure, my client had to buy me all new clothes, shoes, and toiletries. This entire situation is a direct result of A Jet’s negligence and communication failure. No one should have to bear the cost of your mistakes. I am tired of hearing “we can’t assist with this issue” every time I call. I demand that this issue be resolved immediately and that my luggage be sent to Konya without any further delay.
On August 16, 2025, at 04:30 AM, I flew from Cairo to Istanbul Sabiha Gökçen Airport with AnadoluJet. After landing, I discovered that my checked baggage was missing. I immediately reported the issue at the airport and filled out a lost baggage form, where I was given a reference number: SAWVF61114....
On 01/10/2025, my daughter traveled from Konya to Skopje with a connecting Ajet flight via Istanbul. Upon arrival at Skopje Airport, her large suitcase was lost. She immediately filed a lost baggage report at the airport and also submitted a complaint through customer service. The tracking number is...
Dear Sir/Madam, Following my flight with AJet, I discovered that my suitcase had been seriously damaged and some of its contents were missing. I attempted to report this issue to your staff immediately upon receiving my baggage; however, I was informed that I should not leave the baggage claim area....
On July 30, 2025, the Ajet flight VF4123 from Bingöl to Ankara, scheduled to depart at 13:30, was first delayed due to a lack of fuel and was rescheduled for 16:30. Eventually, the flight took off at 17:30. Upon arrival in Ankara, we were informed that our baggage had been left behind in Diyarbakır ...
Dear Sir/Madam, On January 19, 2025, my Ajet flight from Russia was delayed by 45 minutes, causing me to miss my connecting flight to İzmir. Due to this delay, I was unable to arrive at work on time despite taking only a half-day leave. As a result, I was forced to take an entire day of unpaid leave...
Comments