Dear Sir/Madam, On January 19, 2025, my Ajet flight from Russia was delayed by 45 minutes, causing me to miss my connecting flight to İzmir. Due to this delay, I was unable to arrive at work on time despite taking only a half-day leave. As a result, I was forced to take an entire day of unpaid leave. Additionally, the private transportation arrangement I had to get from the airport to Foça was canceled due to the change in flight timing. This left me no choice but to spend 3,000-4,000 TL on taxi fare. Moreover, my spouse had to cancel all of her scheduled meetings due to this incident, causing additional disruption to her professional commitments. My requests are as follows: 1. Reimbursement of my taxi expenses, 2. Compensation for the unpaid leave I had to take due to the delay, 3. Compensation for the professional and financial losses incurred by my spouse. If this matter is not resolved promptly, I will have no choice but to escalate it to the Consumer Arbitration Board and pursue legal action. I kindly request the immediate resolution of this matter and the reimbursement of the damages caused by your flight delay. Sincerely,
Dear Sir/Madam, I am writing to formally lodge a claim for compensation regarding the delayed delivery of my baggage on flight Ajet VF89 from Istanbul (IST) to Cologne (CGN) on 31 August 2025. My baggage was delivered with a delay of 48 hours after my arrival in Cologne. This delay caused significan...
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
Dear Sir/Madam, On July 25, 2025, I traveled from Konya to Moscow Vnukovo Airport via Istanbul Sabiha Gökçen Airport to attend my client’s wedding. Upon arrival in Moscow for this two-day trip, I realized that my baggage was missing. I filed a lost baggage report under reference number VKOVF10459. A...
I had a scheduled flight with Ajet on 05.12.2025 at 07:10 from Istanbul Sabiha Gökçen Airport to Diyarbakır, with reservation number 3YZC35. I was waiting at the gate number stated on my ticket from 04:00 onwards. However, since the gate number was changed without any notification to me, I was not a...
On July 30, 2025, the Ajet flight VF4123 from Bingöl to Ankara, scheduled to depart at 13:30, was first delayed due to a lack of fuel and was rescheduled for 16:30. Eventually, the flight took off at 17:30. Upon arrival in Ankara, we were informed that our baggage had been left behind in Diyarbakır ...
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