AJet Closed My Gate Without Announcement—Missed My Flight Despite Premium Ticket
On March 25, 2025, I purchased a Premium ticket for AJet’s 11:15 IST–CDG flight. After checking in and confirming my ticket, I waited at the airport for the boarding announcement, expecting to be informed when it was time to proceed to the gate.
However, no announcement was ever made. By the time I walked to the gate on my own—concerned that boarding time was near—I was shocked to see that the gate had already been closed. I missed my flight entirely, and no one from AJet took responsibility for failing to make a boarding call.
To make matters worse, I sent a detailed email explaining what happened, but I never received a response.
This is completely unacceptable, especially for a Premium-class passenger. I expect AJet to acknowledge this serious oversight and resolve my issue immediately, whether by refund, compensation, or rebooking. This level of disorganization and silence from customer service is not what I paid for, and it’s definitely not what I expect from a professional airline.
