I purchased Ajet tickets for a trip with my spouse. As the flight approached, I tried to check-in 24 hours in advance. This time, I decided not to select seats, thinking it wouldn’t be an issue if we were seated toward the back—after all, the plane isn’t going to a different country from there! However, the system assigned seats with the same PNR number in a completely odd way—one ticket got 2C and the other 10D, which makes no sense.
Now, I want to cancel and select new seats, but the system is giving me errors. After speaking with a representative, the check-in was removed, but I’m still getting the same error. Even when trying to select a different seat, the system won’t allow it. Please address this issue urgently so we can fix our seat selection.
We bought a ticket from Istanbul Sabiha Gökçen with Ajet company to fly to Egypt Hurghada. I bought myself a seat number 1, I chose the seat number 1B for my girlfriend. However, when we entered the system and looked at the system, my girlfriend, seat number 2A was assigned. This clearly shows there...
On June 26, 2025, I traveled with my daughter using AJet tickets booked under the same PNR: 2ZF8P. Despite being on the same reservation, we were assigned separate seats. This was already frustrating, but what happened next was unacceptable. When we boarded the plane, the cabin crew did their best ...
On April 21, 2024, I purchased an AJET flight (PNR: 14QEJH) from SAW to EZS scheduled for June 28, 2024, at 23:55. However, I encountered several issues: Flight Time Change: The departure was moved 90 minutes earlier without notification. Lack of Communication: I only discovered this change while ch...
I reserved seats on 15 September for my round-trip flight from Düsseldorf to Istanbul and back. I flew outbound with Pegasus Airlines (22 September) and return with Ajet (26 September). I reserved seats because my wife prefers the three of us (with my 4-year-old child) to sit next to each other. Wit...
On my flight with Ajet under the PNR number 2sbprf, I had ordered two meals—one for myself and one for my husband. However, during the flight, the crew only brought one meal and informed us that the second meal had not been loaded onto the plane. As a result, my husband didn’t receive his meal, and ...
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