I booked a room on Airbnb, but when I showed up on the scheduled day, I discovered that the place was non-existent. I paid for it, but the host insists they never got any payment. They deleted their account and refuse to give me a refund. What's the best course of action? How can I keep tabs on where my money went?
I booked a place on Airbnb that appeared available, and the payment was processed immediately. Within an hour, the host informed me that the place wasn't actually available, so I couldn't stay there. I asked about my refund timeline, and was told there was a system issue delaying it. It's been a wee...
I booked a property on Airbnb on March 26, with a free cancellation policy valid until April 1. On March 29, I canceled the reservation well within the stated timeframe. The platform showed that my refund would be processed by April 3, but as of today, nothing has been credited to my account. I con...
I booked an apartment through Airbnb, but before the reservation was even confirmed, the host blocked my number. I neither stayed at the property nor received my refund. This service has been absolutely frustrating and unacceptable. When I tried to resolve the issue, I was told by Airbnb, "The mone...
I hosted a 2-night New Year's booking at my property through Airbnb, and the guest stayed as scheduled. However, three months have passed, and I still haven’t received my payment. Every time I contact Airbnb support, they keep telling me there’s a “missing” or “outdated” piece of information, but t...
We made a reservation on Airbnb on August 2nd, but since there was no response, we decided to cancel the booking. The amount was deducted from our account, and according to Airbnb’s policy, the refund should have been processed within 15 days. However, it has been over 15 days now, and we still have...
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