I booked a 4-night stay through Airbnb, but when we arrived, the property looked nothing like the photos. The furniture was outdated, and while the listing appeared to show a single-story home, it turned out to be a 3-story building. We only stayed one night and informed the host that we wanted to leave. The host assured us of a refund, so we arranged alternative accommodation at a nearby hotel. When I followed up with the host a couple of days later, he claimed he would contact Airbnb and get back to me on Monday. Since then, he hasn’t answered any calls or messages. I have also reached out to Airbnb multiple times but haven’t received any support or response. I need Airbnb to address this issue urgently and ensure I receive the promised refund.
I booked a room on Airbnb that was clearly shown in the photos and description as having two separate beds. However, upon arrival, we were shocked to find that the room only had one single bed—completely different from what was advertised. Since the room was not as described, we immediately tried t...
I booked a property on Airbnb that turned out to be completely different from the pictures—dirty and unfit for stay. I didn’t even check in, yet Airbnb refuses to issue a refund, claiming it’s up to the host to approve it. Unsurprisingly, the host is unwilling to provide the refund. This is incredi...
I rented an apartment through Airbnb, and when I arrived, it was noticeably different from the photos shown in the listing. There were several issues with the condition of the place, but since I was only staying for 3 nights and only needed a place to sleep, I decided to tolerate it and not cause tr...
I booked a place on Airbnb that appeared available, and the payment was processed immediately. Within an hour, the host informed me that the place wasn't actually available, so I couldn't stay there. I asked about my refund timeline, and was told there was a system issue delaying it. It's been a wee...
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