AI Catch charged me credits but gave no result, how can I get a refund?

If AI Catch charged credits but didn’t deliver any result,

• Confirm the issue first;

– Retry the generation (sometimes jobs fail temporarily)
– Log out → log back in to sync credits
– Check if credits were deducted but no output was produced

• Important:
– Users report cases where credits are charged but no result is generated
– This is considered a failed or incomplete service, not normal usage

Check your transaction;

• Verify:
– Number of credits deducted
– Whether the task shows as “failed” or missing
– If multiple attempts consumed credits

• Note:
– AI credit systems often treat credits as “used” instantly, even if the result fails

Gather evidence;

• Collect:
– Screenshot of deducted credits
– Missing/failed result screen
– Payment receipt (App Store / Google Play)
– Date and time of the issue

Request a refund or credit restore;

• Contact:
– AI Catch support via app or developer page

• Write:
– “Credits were deducted but no result was delivered. This is a failed transaction. Restore my credits or issue a refund.”

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.