On 14 April 2026, I made an online payment of MYR 126.14 via bank transfer for a hotel reservation at Rica Hotel USJ 3, Subang Jaya, Selangor, Malaysia, through Agoda. The booking was supposed to be for check‑in on 1 May 2026 and check‑out on 3 May 2026, under Agoda Booking ID 1717823457. After the payment was processed, I received an email from Agoda stating that no booking was made because the process was not completed. However, the payment has already been deducted from my bank account. When I tried to check the situation through Agoda’s system by entering my booking reference ID in different enquiry sections, the system replied that there was no such booking reference ID. Since Agoda has taken the payment but no valid booking has been created, I request a full refund of MYR 126.14 to be processed back to my original payment method as soon as possible. I also ask for a clear written confirmation regarding the cancellation of this failed booking attempt and the refund process.
I made and fully paid a hotel reservation through Agoda, Booking ID 1990988557, for Motel 6 Campbell, CA – San Jose for the dates 13 March 2026 to 20 March 2026. The total amount I paid to Agoda was SAR 5,286.29 (USD 1,408.81). I flew transatlantic to reach San Jose, California, but due to multiple ...
On March 11, 2025, I made a hotel reservation through Agoda, but I canceled it immediately. Shortly after, I received an email confirming my refund had been processed. However, despite this confirmation, the money never appeared in my bank account. I immediately contacted my bank, and they confirme...
I made a reservation through Agoda to stay at Signature 1 Hotel Tecom Dubai from November 4, 2025, to November 9, 2025, for a total of $663 USD. My booking details are as follows: Book ID: 5870*19** and Booking Reference Number: 20381312. I completed the payment with my credit card and have both the...
I made a reservation via Agoda for Four Sides Sisli Hotel with reservation number 1676031042, with check-in on 9 January 2026 and check-out on 11 January 2026. I received a confirmation email, but just one minute later, I was informed that the reservation had been canceled by me, even though I did n...
On October 25, 2025, I made a reservation through Agoda for the Barcelona La Frenca Adults Only Hotel (Reservation No: 1662561855). However, due to a system error, my check-in date was automatically shifted three days earlier. I noticed the issue within 1–2 minutes and immediately sent 2–3 emails to...
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