Agoda Double Charged for Ardos Park Hotel Booking
I made a payment of ₺6229.01 with my credit card on July 11, 2024, for a reservation at Ardos Park Hotel through Agoda, for the period of July 17-21, 2024. However, the same amount was charged again on July 14, 2024, without my knowledge. I am unable to reach the company. I demand an immediate refund, or I will pursue legal action.
We apologize for the inconvenience. We regret to inform you that we currently do not offer customer service in Turkish. We are using translation support to understand your message and can continue to provide you with support in English. Your experience is important to us. If there is any other matter you need assistance with, please send your inquiry along with your Agoda reservation number and include your support request number (29390185) in the subject line. Thank you for your understanding, and we look forward to your email.
