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Agoda.com Ripped Me Off for 17,000! Help Me Recover My Lost Funds!

Kübra
September 18, 2023 12:13 PM253

I had a shocking experience with Agoda.com recently. This unknown website deducted a significant amount, 826 SGD, equivalent to 17,000, from my account out of nowhere. I was stunned, wondering how a site I'd never used or even heard of could gain access to my funds without my permission. To make matters worse, I hadn't made any bookings or reservations on Agoda.com, so this unauthorized transaction caught me completely off guard. It left me feeling both violated and concerned about the security of my financial information. I demand answers and, above all, the return of my hard-earned money. Agoda.com, you have some explaining to do, and I will not stop until this problem is resolved!

September 18, 2023 12:21 PM (7 minutes after complaint)

Hello k****, Thank you for your review. We apologize for the inconvenience. We regret to inform you that we currently do not offer customer service in Turkish. We are using translation support to understand your message and can continue to assist you in English afterward. Your experience is important to us. If there is any other matter you need assistance with, please send your query along with your Agoda reservation number and include your support request number 26218185 in the subject line. Thank you for your understanding, and we look forward to your email. Best regards, Ethan

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