Agoda Unauthorized Charges: My Card's Been Hacked, and No One's Responding
There have been unauthorized charges made on my credit card through Agoda's platform over the past few days, despite the fact that I have never used their service in the past. On the Agoda website, I was unable to locate any support that could help me determine who may have stolen my credit card information. How are transactions taking place even though an SMS code has not been sent to me? I am going to take legal action. I demand that the unauthorized charge that was made on my credit card be refunded to me as quickly as possible. I am grateful to you for your assistance.
We apologize for the inconvenience. We regret to inform you that we do not currently offer customer service in Turkish. We are using translation support to understand your message and can continue to assist you in English. Your experience is important to us. If there is any other issue you need help with, please send your inquiry along with your Agoda reservation number and include your support request number 26898275 in the subject line. Thank you for your understanding and we look forward to your email. ^Sheila
