Agoda Charged My Card Even Though I Deleted My Account

April 6, 2025 6:40 PM65

I created an account on Agoda.com and later saved my credit card to it. Although I deleted my account afterward, a charge was still made to my credit card. I did not make any reservations or authorize any payments after deleting the account. This situation makes me feel uneasy about the security of my personal and payment information. I am requesting a refund. The transaction date is 28.03.2025. I have already contacted my bank, but they advised me to first try resolving the issue with the merchant. I am attaching a screenshot and kindly asking for a solution.

Comments

Similar Complaints

Agoda Charged My Card After I Deleted My Account—I Want a Refund Now

April 6, 2025 6:32 PM66

I opened an account on Agoda.com, added my credit card information, and later decided to delete the account. Despite suc...

Agoda Charged My Card After I Deleted My Account—I Want a Refund Now
Agoda Charged My Card After I Deleted My Account—I Want a Refund Now
3

Agoda Canceled My Hotel Booking, But Refund Never Reached My Account

March 12, 2025 11:25 AM50

On March 11, 2025, I made a hotel reservation through Agoda, but I canceled it immediately. Shortly after, I received an...

Unauthorized Charge on Agoda – Refund Needed for Canceled Booking

March 14, 2025 4:56 PM28

On March 12, 2025, at around 11:30 PM, I was browsing Agoda.com to check hotel prices for my planned trip to Italy. I cl...

Agoda Overcharged My Card — Duplicate Payment Still Unresolved

October 30, 2025 3:29 PM56

On October 24, 2025, I made a reservation through Agoda (Reservation Code: 5922*35) to stay at Garden Suites Cappadocia ...