I am so fed up with my experience on Agoda. Even though my reservation is still within the cancellation period, Agoda is refusing to cancel it. I'm having trouble getting in touch with a customer service representative, and the virtual assistant is unable to handle the cancellation request. I have no choice but to cancel my credit card in order to avoid any charges. This situation is really frustrating, and I keep running into a message that says, "Sorry, we're having some technical issues right now."
I’m having a major issue with Agoda. Even though I selected my travel dates correctly, once I moved on to choose a room, the system automatically changed the dates, and I ended up booking a room for the wrong date. I immediately tried to cancel or change the reservation, but I’ve been completely un...
Today, I made a hotel reservation through Agoda. The booking was confirmed, and the full amount was immediately charged to my account. However, due to unexpected circumstances, I needed to cancel the reservation—but when I click on the “Cancel” button, nothing happens. The system simply doesn’t resp...
I’ve been trying to make a reservation on Agoda.com using my Troy card, but the system won’t process my payment. I’ve attempted the transaction multiple times, and every time I get the same error message: “Enter a valid card number.” There is absolutely nothing wrong with my card number—it’s correc...
I booked a hotel reservation through their platform, but due to a work commitment, I urgently need to cancel it. I spoke directly with the hotel, and they confirmed they would refund my money; we had an agreement. However, I can't process the cancellation request through Agoda's system at all! All ...
I booked a hotel through agoda.com, but my experience has been nothing short of a nightmare. The hotel canceled my reservation without prior notice, and to make matters worse, they refused to refund my fee. What's more frustrating is that I can't seem to contact anyone at agoda.com for assistance. I...
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