On September 15, 2025, I booked Junda Ilios Hotel through Agoda (Booking No: 1650443591) at a confirmed price of €306 (4% discount, ₺14,850.56). However, on September 16, 2025, my Revolut card was charged €321 — higher than the confirmed price. There was no notice, no explanation, and no mention of any additional fees, taxes, or commissions. This is fraudulent and a clear deceptive business practice. I demand the immediate refund of the excess amount and a full explanation for this overcharge. If this is not resolved promptly, I will escalate the matter to consumer protection authorities and report it publicly. Confirm the refund and next steps without delay.
On April 17, I booked a hotel through Agoda.com under reservation number 1603008199. The total amount shown at checkout was ₺1,764.19, which I confirmed and agreed to. However, after completing the booking, I was surprised to see that ₺1,821.12 was charged to my credit card—more than the confirmed p...
I made a reservation on Agoda where the listed nightly price was ₺2,192, but I was charged ₺2,813—30% more than the advertised rate. Despite this clear overcharge, there’s no accessible customer service to address the issue. The app lacks a proper section to file complaints, offering only pre-select...
I booked a vacation through Agoda to stay at Ma Biche Kemer By Werde Hotels from July 2–6, 2025. My reservation number is 1591237044. I used Agoda’s “Book Now, Pay Later” option, and just recently tried to make the payment early to avoid any issues at check-in. But to my shock, my credit card was ch...
I booked a hotel through Agoda, and the payment terms clearly stated: "No payment required until May 3, 2025. If not canceled, payment will be deducted on May 4, 2025." However, after updating my credit card details, Agoda immediately charged my card, completely disregarding their own stated policy...
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