Agoda Marked My Ticket Booking Complete but I Got Nothing
I bought a ticket through Agoda with the reservation number 1911917004. The seller said they would deliver the ticket early in the morning. I spoke to the seller in the morning. They said they could not find the ticket and would refund the money. My money has not been refunded even though 1 day has passed. The reservation is shown as completed. I want my money back because I could not get the tickets. Does the Agoda website work with unreliable sellers?
We apologize for the inconvenience caused, We found that you have already contacted our Customer Service team, please allow the team to investigate the issue and the booking owner will be updated via registered contact. We thank you for reaching out to us, and hope that we have resolved the issue.
When will you respond? Your brand is losing trust.
When will you respond? Your brand is losing trust
We are sorry for keeping you waiting. Your request is currently being handled by our Activity Specialist Team, and we will do our best to update you again within 48 hours by email. Please bear with us, and thank you for your patience. Regards, Jat
The customer representative solved the problem in the promised time. Thank you
The customer representative resolved the issue within the promised time. Thank you.
