I am writing regarding two large withdrawal requests I made from my 4rabet account via bank transfer (IMPS), which were deducted from my account balance but never credited to my bank.
The first withdrawal of ₹49,999 was made on 29/05/2026, and the second withdrawal of ₹49,999 was made on 31/05/2026. Both amounts were processed and deducted from my 4rabet balance, yet neither of them has been received in my savings bank account to date. For these withdrawals, the token/transaction references provided to me are “TRUH4NljyTEnkxqmWewXOy786s43MeSN...” and “PLYByHeqKN8herkgQYqRIs120myxGYMH”.
I contacted 4rabet customer support about this issue, and they only informed me that the financial department would check the matter. Since then, there has been no resolution and the funds are still missing.
I request that the total withdrawn amount of ₹99,998 be urgently traced using the above token/transaction references and any other internal records, and either credited to my bank account or immediately returned to my 4rabet account ID. I expect a clear explanation and a quick solution to this issue.