I have been having a serious problem with my eFootball mobile account since April. My account is linked to an email address I do not know, and I normally access it via the Google Play Store data transfer option. At the moment I can still log in with my Google Play Store account, but someone else seems to have linked and used my eFootball account, and all 10 data transfer chances have been used up. Because of this, I am now blocked from accessing my own, hard‑earned account. I contacted eFootball support about this issue, and they told me they would get back to me, but I have not received any further response. During this time I have been unable to use the progress, players and content I previously had in the game. I request that my original eFootball account be restored to me, that the wrong data transfer links be cancelled, and that the 10 transfer chances be reset so I can safely use my account through my Google Play Store. I also expect a clear explanation of what happened and a review of any losses I have suffered while I could not access my account.
I am writing to report that my eFootball account on mobile, linked to my Google Play profile, has been taken over by someone else. Two days ago, the email address on my account, which was previously registered as “kleinsmitd***@gmail.com”, and the password were changed without my permission, and I c...
My eFootball account linked to my Android device was stolen without my permission on January 2. The account was registered under the email address a**************@gmail.com**, and I currently have no access to it at all. I have tried multiple ways to recover my account, but none of my attempts have...
My eFootball Mobile account linked to my Konami ID email address was fully under my control until last Friday. On Saturday at around 11:00 PM, I agreed to an account trade with another person. During this process, the individual changed the email address linked to my account to their own, then block...
I have an eFootball account on Android that is linked to my email address, and I lost access to this account after switching to a new phone. Since changing devices, I have not been able to access my existing eFootball data and game progress associated with my Gmail address. I respectfully request t...
I have a serious problem with my eFootball 2024 mobile account. Yesterday I suddenly lost access to my first and main account, on which I had been playing for a long time and had built a very strong squad and progress. Because of this, I had to open and use a new account. My old account was not link...
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