Withdrawal Amount Not Credited To My Bank Account
I requested a withdrawal of ₹40,000 from my 4rabet account on 14/06/2026 using the IMPS method to my IDFC First Bank savings account. In the 4rabet system the withdrawal status is showing as “paid out” but even after two days the money has still not been credited to my bank account. I contacted 4rabet support about this issue. They told me to wait and said that they had sent my bank statement to their finance department for verification and to check the problem, and that they were also talking with the payment provider. After this message, the chat was automatically closed and I did not receive any further update or solution. I request that my ₹40,000 withdrawal, with token number NmMUKYebHgR0t23ZpmWTl83PM5LgHALE, either be immediately credited to my IDFC First Bank savings account or that I receive a clear written explanation of the issue and a definite resolution time as soon as possible.
Dear Yashwanth, We have reviewed the status of withdrawal NmMUKYebHgR0t23ZpmWTl83PM5LgHALE and can confirm that the transaction was successfully processed and paid from our side. We have also received the bank statement you provided. The document has already been forwarded for additional verification, and the case is currently under review with the relevant payment channels. At this stage, the investigation is still ongoing. Our team is awaiting the results of the verification process before any final update can be provided. Please be assured that your case remains active and is being monitored (SUP-1552599). As soon as we receive feedback from the payment provider or any new information regarding the transaction, we will update the status of the case accordingly.
Dear Yashwanth Kumar M., We have reviewed your withdrawal request NmMUKYebHgR0t23ZpmWTl83PM5LgHALE. Please be informed that this withdrawal was unsuccessful and the funds will be refunded back to your 4RABET balance. No further action is required from your side at this time.
