₹1,500 Deducted but Not Added to 4rabet Wallet

sushil
April 6 7:29 PM239

I am experiencing a serious issue with 4rabet regarding a UPI deposit that has not been credited to my account. On April 3, 2026, I made a deposit of 1,500 INR via UPI. The amount was successfully deducted from my bank account, but it has still not been added to my 4rabet wallet.

I contacted 4rabet customer support about this issue, and they informed me that my payment is currently being reviewed by their Finance Department. However, despite this response, the funds are still missing from my wallet, and I have not received any clear resolution. My ticket number for this issue is SUP-1293724.

I request that my 1,500 INR deposit be credited to my 4rabet wallet as soon as possible and that I be provided with a clear explanation for the delay.

May 8 4:18 PM (1 month after complaint)

Dear Sushil, We sincerely apologize for the inconvenience caused regarding your deposit of 1,500 INR made on April 3, 2026, and fully understand your concern about the missing balance in your 4rabet wallet. We understand how frustrating this situation can be when the amount is successfully deducted from your bank account but remains unavailable on the platform. As previously informed by support, your request linked to ticket number SUP-1293724 is currently under review with the relevant department and payment provider. In some situations, UPI transactions may require additional verification before the final confirmation is completed and the funds can be reflected in the gaming balance. Please be assured that your case remains active and is being monitored by the responsible specialists. Once the verification process is finalized and confirmation is received from the payment provider, the transaction will be processed according to the final status. We also understand your concern regarding the delay and lack of detailed updates. We recommend continuing communication through the official support channels so the responsible team can provide further information regarding your case and assist you throughout the resolution process. For your safety and privacy, please avoid sharing sensitive details such as ticket numbers, banking information, or payment screenshots publicly. We appreciate your patience, understanding, and cooperation. Best regards, 4rabet Support Team

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