4rabet Deposit Not Credited After PhonePe UPI Payment

Jasdeep
Jasdeep
4rabetsite
April 4 6:49 PM224

On April 3, 2026, at around 6:46 PM, I deposited ₹1,000 into my 4rabet account using PhonePe via UPI. The amount was successfully debited from my PhonePe account, and I received confirmation of the transaction, but the money has still not been credited to my 4rabet balance even after 24 hours.

Since noticing the issue, I have contacted 4rabet support multiple times through email and chat. Although a complaint or ticket number has been created, I keep receiving the same standard responses, and there has been no real progress or solution provided.

I request that the ₹1,000 be credited to my 4rabet account without any further delay, or that the full amount be refunded immediately to my PhonePe account. I also ask for a clear explanation of why this delay occurred despite the transaction being successful on PhonePe’s side.

May 8 3:56 PM (1 month after complaint)

Dear Jasdeep, We understand how disappointing it can be when a deposit is successfully completed from your PhonePe account but does not appear in your 4rabet balance. We sincerely apologize for the inconvenience caused regarding your ₹1,000 deposit made on April 3. Please note that some UPI transactions may require additional verification from the payment provider before they can be fully confirmed on the gaming balance. Although the payment may appear successful from the sender’s side, the final settlement confirmation can sometimes take longer than expected. As previously informed by support, your request has already been forwarded to the relevant department for review. Once the verification process is completed, the transaction will be processed according to the final confirmation received from the payment provider. We also recommend continuing communication through our official support channels so our specialists can provide further updates related to your case. For your safety, please avoid sharing screenshots or sensitive payment details publicly, as such information may be misused by third parties. Thank you for your patience and understanding. Best regards, 4rabet Support Team

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