My documents were rejected several times. How can I know what 20Bet accepts as valid verification?

When documents are repeatedly rejected by 20Bet, it’s important to understand the platform’s verification criteria.

Currently, 20Bet requires documents to be clear, legible, and free from digital edits. They typically accept:

• A valid, color passport, national ID, or driver’s license
• A utility bill or bank statement showing full name and address (not older than 3 months)
• Proof of payment method: a photo of the card (with some digits covered) or a screenshot of the e-wallet used

Common reasons for rejection include blurry images, expired documents, or mismatched personal details. The document’s edges must be visible and not cropped.

To avoid issues, upload files in JPG or PDF format and avoid any alterations.

If the problem persists, consider filing a complaint on Xolvie to ensure your consumer rights are respected and the issue is properly resolved.