Withdrawal Amount Not Received After Days

I am filing this complaint about my 1xBet account with ID 1320184*** regarding a withdrawal by bank transfer that has not been paid within the agreed timeframe. I requested a withdrawal on 13/06/2026 and at the time of making the request, the stated limit for processing was 72 hours, but this period has now passed and I still have not received the payment. After noticing the delay, I contacted 1xBet customer support. Instead of respecting the original 72‑hour timeframe that was shown when I requested the withdrawal, I was told that I now have to wait 7 banking days for the payment. This change of timeframe after the request was made is unacceptable to me and creates uncertainty about when, or even if, I will receive my money. I request that my withdrawal by bank transfer be processed and paid to me immediately, in line with the 72‑hour limit that was originally indicated when I made the withdrawal request, and that the status of my payment be clearly updated.