I Did Not Receive My Withdrawal From 1xBet Account

On May 26th, I initiated a withdrawal of $390 from my 1xBet account to my bank card. Everything was fine—I had won several bets that day and decided to withdraw the money immediately. I filled out all the required fields in the form and submitted all the necessary documents. Despite contacting the support team multiple times, I still haven’t received my money. The slow withdrawal process is very discouraging, and the repeated checks—for reasons I was never clearly told—only added to the frustration. What made it worse was the lack of communication from support; it felt like no one understood my concerns, and nothing was done to resolve the issue.