1xBet Rejected My Withdrawal Without Explaining Anything

On June 13th I encountered an error while withdrawing money from 1xbet. The last time I tried to withdraw money from my 1Xbet account I encountered a lot of obstacles. My withdrawal request was rejected without any explanation from account 1904758***. I made withdrawals twice in June and everything was fine. And today they ask me for some documents! As if something has changed in a month! What has changed? They don’t tell me anything! The winnings I waited for so long are gone and instead of the joy of winning I am just emotionally broken and destroyed. The responses from the support service instead of solving the problem only add more confusion. I just want my money!