1xBet Withdrawal to Skrill Still Pending After Several Days

I am writing regarding a serious delay with my withdrawal from my 1xBet account. On January 19, I created a withdrawal request of 590 CAD to my Skrill e‑wallet from my account registered in Canada. As of today, several days have passed, and the funds have still not been credited to my Skrill account, and the status has not changed. During these days, I have repeatedly checked the withdrawal status and have been very nervous about my money, because previously I had successfully made withdrawals many times from this same account without any issues. This situation is very upsetting and frustrating, especially since I have not received any concrete information about what is happening with this payment. My 1xBet ID in the app is 1901948759, registered under the name Sophie Le***. I kindly request that my withdrawal of 590 CAD to Skrill be processed immediately and that I receive my funds without any further delay.