1xBet Failed to Credit My $656 Bank Transfer Deposit
On January 15 at 3:45 PM, I made a bank transfer deposit to my 1xBet account in the amount of $656. The transaction was approved by my bank, and I obtained the payment receipt. However, the amount I deposited still does not appear in my site balance.
I submitted the receipt to 1xBet, and when I contacted live support, I was told that the issue would be resolved within a maximum of three days. However, I previously experienced a similar problem with a withdrawal, and at that time I had to wait approximately 15 days for a resolution. For this reason, I do not want to go through the same process again.
As of today, three days have passed, yet the money has still not been credited to my account, and I have received no clear response. I request that the $656 I deposited be credited to my account as soon as possible, or that the issue be clearly and transparently explained so my grievance can be resolved immediately. Even if my problem is eventually solved, I will never use this site again, as these types of problems occur repeatedly.
My issue hasn't been resolved for 15 days. The money is still not there. They can't even give a timeframe; I don't know how many months we have to wait now.
It's been 23 days and the money is still missing. No response or solution. No one is taking responsibility.
It's been a month and the investment is still nowhere to be seen. No contact person, no solution. No progress at all.
Dear Member, First of all, we want you to know that we are here for you to resolve the situation you are experiencing as quickly as possible. To help you faster and more effectively, please contact us via our Telegram channel. You can also always reach us through our official Telegram channel. We are pleased to offer you personalized support for any question or request. If you share the details with us, the necessary support will be provided as soon as possible. Regards, 1xBet Team
I have contacted the site repeatedly. We talked via phone, email, live chat, and Telegram. But a month has passed and still no solution has been found. No one gives a clear answer, no one tells what the problem is. I don't even know why I'm waiting.
It's been 45 days and there's still no solution. The money disappeared. There's not even a single person on the site who actually takes care of anything. Everyone gives the same robotic response, saying 'wait'. I've never seen a site so indifferent, that doesn't take its customers' problems seriously. A lot of people's money has vanished. If you have a lot of money and don't know what to do, invest in this site—you'll get rid of your money.
Hello Dear Member. Your petition regarding the matter has been forwarded by us, sir. We see that you have taken all necessary steps to resolve the issue you are experiencing. We would like to inform you that we are monitoring your transaction and the necessary checks have been made. We will get back to you as soon as possible and resolve your problem. Thank you for your understanding and patience. We are always here to help you. Thank you, we wish you a good day! Best regards, 1xBet Support Team
My problem hasn't been solved for 52 days. My money is missing. I can no longer find an authorized contact. The huge 1xbet investment of 20,000 TL hasn't been credited to my account. I said let's just load it as a promo code so we don't wait any longer, but they didn't accept that either. And no one cares. I've been using the site daily for 11 years, and this is the first time my money has been lost. Let this be an example for anyone considering investing in the future.
65 days have passed and the site neither refunds my money nor credits it to my account. No one is responding.
It's been a full 100 days and no solution has been found. No one is paying attention. Attention to those who will invest in this site.
Dear Member, If you have contacted us via email, there is no need to take any further action. The request you submitted is being reviewed by our finance department in order of processing, and a response will be returned to you as soon as possible. A ticket number will be provided to you regarding the transaction, and all updates will be provided only through this email. Therefore, we kindly ask you to wait for the process to be completed. Additionally, you can track the current status of your application in real time from the “Queries” or “Payment Requests” screen of your account. Regards, 1xBet Support Team
