1xBet Bank Transfer Not Showing In Account After Deposit

On 29/11/2025, I transferred ₺30,000 to my 1xBet account via bank transfer from my Ziraat Bank account in Turkey. The money was withdrawn from my bank account, but it has not been reflected in my 1xBet balance. After noticing that the deposit did not appear, I contacted 1xBet customer service and submitted both the transfer receipt and my account activity records as requested. Despite providing all this information, my balance has still not been updated and I have not received any concrete solution. I request that my ₺30,000 deposit be immediately credited to my 1xBet account without any further delay, or alternatively that the full amount be refunded to my Ziraat Bank account as soon as possible. I expect this issue to be resolved urgently and in a transparent manner.