Unable to Use Promo Code Because 1win Account Cannot Be Deleted
I have a problem with my 1win account and I need support to resolve it. I previously registered on the 1win website using the phone number 08805582**. I now want to delete this old account completely and open a new one using my friend’s promo code. When I try to delete the existing account and register again with another number, the system shows a message saying that I already have an account and asks me to log in to my account. Because of this, I cannot create a new account and I cannot use my friend’s promo code as I would like to. I kindly request that my old account registered with the number 08805582** be permanently deleted from your system, and that I be allowed to create a new account where I can enter my friend’s promo code without any restrictions. I would appreciate your assistance and a clear confirmation once the old account has been removed so I can register again properly.
Hello! We understand the situation and see that you’re having trouble with managing your account and registration process. Please provide the game ID of the account you would like to delete. We will forward your request to the responsible team for review and further action. We are waiting for your information so we can pass the request to our colleagues and assist you further.
