It has been 2 full days since I deposited money into my 1win account, and I’m still waiting for a refund. The money never appeared in my account, and despite my repeated attempts to contact customer support, I’ve received no real solution.
I’ve sent messages, uploaded PDF receipts, and followed every instruction you’ve given me. Yet the problem continues to be ignored, and the only consistent thing I get is delay. I’ve clearly stated that I want my money returned to my Akbank account, but even this basic request is being stonewalled.
I’m exhausted from chasing your support team for something that should have been resolved immediately. I’m now seriously considering legal action and reporting this situation unless my deposit is refunded immediately.
I deposited ₺ onto 1Win 10 days ago, but the funds have yet to appear in my account. I’ve contacted support multiple times, yet no one is genuinely addressing the issue. Instead of offering a resolution, they keep asking me to resend the same bank receipt over and over again. I’ve submitted the proo...
I deposited ₺1000 into my 1win account on the 26th, but I am still waiting for my refund. The support team initially told me it would be processed within 7 days, but today marks the 13th day, and I have received no updates or resolution. Every time I contact customer support, they blame it on finan...
1win accepted my deposit but has not credited the funds to my account! Instead, they've kept my money hostage, repeatedly delaying and providing vague excuses about processing times of "several days." Their customer support is useless, only responding with empty promises that "the finance team is ha...
I deposited ₺500 into my 1win account, but the funds never appeared. After waiting for an hour, I contacted customer support, and they told me I would receive an email within 1 to 7 days. However, it has now been over a month, and I still haven’t received any response. Despite providing the transac...
I made two deposits to my 1win account (ID 56605***) weeks ago, but the money still hasn't appeared in my balance. Customer support kept asking for proof: first a receipt, which I sent, then a PDF version, sent that too, and finally bank transaction records, which I also provided. Despite all this, ...
