I’ve been a user of 1win and made a ₺700 withdrawal request about 2–3 days ago. The transaction shows as approved in my account, but the money has not been credited to my bank account. When I reached out to support after waiting 48 hours (as instructed), they told me to wait longer. After three full days with no payment, I contacted support again.
This time, they asked me to submit my bank account transaction history, which I did immediately. However, after providing the proof, the live support team went completely silent—no response, no solution.
It's completely unacceptable for a platform of 1win’s scale to leave users in the dark, especially when funds are involved. The transaction is still marked as “approved,” but no money was ever received. I even have screenshots to prove it.
I’ve been a user of 1win and made a 300 cedis withdrawal request about 2–3 days ago. The transaction shows as approved in my account, but the money has not been credited to my bank account. When I reached out to support after waiting 48 hours (as instructed), they told me to wait longer. After three...
I’m incredibly disappointed with 1win’s withdrawal system. I requested to withdraw ₺3503 and have been stuck in a loop of excuses and delays ever since. Their support team is extremely unresponsive—when they finally bother to reply, all they say is “your funds will arrive within 48 hours.” Well, 48 ...
I am extremely frustrated with 1win's inability to process a simple ₺500 withdrawal. It has been 48 hours, and I still haven’t received my money. If the platform cannot handle such a basic transaction, it might as well shut down. The live support is utterly useless—they don't respond or provide any...
On April 21, I made a ₺2000 withdrawal from 1win, and it was successfully transferred to my bank account within 15 minutes. Based on that, I trusted the platform and made another withdrawal request for ₺2500 at 17:08, just 15 minutes later. While the system marked it as approved, the funds never rea...
