I Requested a Withdrawal from 1Win but Still Haven’t Received It After Days

Burak
May 10, 6:06 pm
86

I submitted a ₺3,000 withdrawal request on 1Win, expecting the money to be transferred to my Payco account within a few hours. Two hours passed—nothing. I contacted customer support on the evening of May 7 around 7 PM. That was four days ago, and I’m still waiting. At first, they told me the funds would be deposited within 48 hours. That deadline came and went with no payment. Now they’ve changed their story, saying it will take between 1 and 7 business days. Every time I reach out, I get a different excuse, and the money never shows up. I feel cheated out of ₺3,000. The customer service is unhelpful and keeps recycling the same vague responses. I’m tired of being misled and ignored. I demand that 1Win immediately deposit my ₺3,000 into my Payco account. I will never use their site again.

July 28, 3:45 pm (2 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely assist in resolving your problem. Sincerely, the 1win team.

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