I Face 1win Withdrawal Pending With No Bank Transfer Credit

I Face 1win Withdrawal Pending With No Bank Transfer Credit
Sonia
Sonia
1win
April 27 12:42 PM338

I am writing regarding a problem I am experiencing with 1win related to a withdrawal via bank transfer. On April 27 at around 1:00 a.m., I requested a withdrawal of 1,200 INR, but since then the transaction has remained in “pending” status and the funds have not been credited to my bank account.

I attempted to contact 1win customer support about this issue, but I have not received any response. I have also not been given any explanation for the delay or any timeline for when the payment will be processed.

This situation is very concerning, as I expected my withdrawal to be completed within a reasonable timeframe. I request that my pending withdrawal of 1,200 INR be processed immediately and credited to my bank account without any further delay. I also ask to be clearly informed about the current status of this transaction and the reason for the delay.

April 27 2:48 PM (2 hours after complaint)

Hello! We understand your concern regarding this situation. These types of transactions are usually processed within 24 hours. If the payment is not received after this period, please contact us via the live chat on our website and provide your account statement so we can review it in detail. Our team will be happy to assist you as soon as we receive the necessary information. Sincerely, the 1win team.

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