1win Withdrawal Not Recieved

Yash
Yash
1win
February 25 10:23 AM373

I have been using 1win from India for many months without issues, but I am now facing a serious problem with my withdrawal. On 19 February, I requested a withdrawal of 1200 via bank transfer, and even after 6 days the money has still not been received in my bank account. During this time, I contacted 1win customer care and support several times. They kept asking me to provide my bank statement, which I have already submitted, yet the situation has not changed and I have not received any clear solution or help from them. I urgently need this money, and the delay without any effective support is causing me a lot of stress. I request that 1win immediately process and pay the pending withdrawal amount of 1200 to my bank account without any further delay and provide a clear confirmation once this is done.

February 25 2:10 PM (3 hours after complaint)

Hello! We understand that such situations can feel frustrating. Please share your gaming ID so we can review the details of your transaction and provide clarification. We will look into it and gladly help you as soon as possible.

March 1 2:20 PM

Hello! We are glad to confirmt that your withdrawal has been completed successfully, the funds transferred to the details specified in your account. If you have not yet received the funds, please contact our support team in chat and send us a screenshot of your bank confirming that the withdrawal has not arrived. Thank you for your patience.

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