1Win Won't Process My Withdrawal After 3 Months and Ignored My Support Requests

I still haven't gotten anything even though I have been waiting for more than three months for a withdrawal from 1Win. Though I checked my account, followed all the required procedures, and made several withdrawal requests, nothing has turned up. Several times, both via email and their live chat, I tried getting in touch their customer service but have not heard anything. By now, I feel as though I am being overlooked. Although I followed every advice they offered and visited their FAQ, the issue still stands unresolved. I'm seriously regretting choosing this site since I start to feel this could be a fraud. I highly advise going elsewhere if you are thinking about using 1Win. This encounter has been more than just unprofessional and annoying.