1win Verification Error Claims Multiple Accounts and Blocks Access
I use the 1win mobile application and on 13/01/2026 my account suddenly ran into a verification problem. When I try to use my account, I receive a warning saying that I already have another account and that multiple accounts are not allowed. Because of this, my account is effectively blocked and I cannot continue using it properly. There is a balance of 1980 in my 1win account and I want either my account to be unblocked and verified, or at least to be allowed to withdraw my money. I contacted 1win customer support about this issue, but I did not receive any response from them and my problem is still unresolved. I request that my account be checked again, that the unjust “multiple accounts” restriction be removed if there is no violation, and that I be allowed to access my account or withdraw my full balance of 1980 as soon as possible.
Hello! We see that you have already contacted us about verification by email. Please write your account ID in the email and attach a screenshot or a clear photo of the error that occurs when trying to pass verification. Unfortunately, it is impossible to conduct a substantive analysis of the problem without a screenshot of the error and the ID. Thank you!
Solve the problem
Hello! We see that you contacted us by mail, but the last time was on 14.01. To resolve the issue, we need additional information that we have requested, but which you have not yet provided. At the moment, without this information, we cannot verify and provide an answer on the merits of his request.
